• Performs nursing assessments during telephone triage in collaboration with the Registered Nurse or provider that include physical, social and psychological needs of the patient and his/her family and provides pertinent data collected to provider
  • Determines level of urgency of patient needs based on input from telephone triage and collaborates with patient to formulate a plan to meet his/her needs. Shares input from a patient and family with other health team members during formulation of care plan
  • Establishes priorities when working with patients in various clinic settings and assists other staff members with their assignments
  • Provides nursing intervention according to the individual patient visit or procedure and attends to patients needs promptly
  • Administers medications safely and according to policies and procedures and applicable state and federal laws
  • After completion of a training program, performs intravenous therapy starts for hydration of and administration of medication to the patient. May not administer IV push medications
  • Identifies teaching needs of patient and family collaboratively with Registered Nurse or provider, developing a plan to meet those needs
  • Writes clear, concise nursing notes using appropriate EMR documentation tools that reflect implementation and evaluation of care plan
  • Identifies and interprets physiological reactions of the patient
  • Utilizes patient care equipment appropriately and safely. Incorporates the proper requirements in operating department-specific equipment to provide safe patient care
  • Incorporates nursing and station specific policies, procedures and protocols into the delivery of patient care. Adheres to organization, department and unit-specific policies, procedures and protocols
  • Identifies emergency situations and initiates appropriate nursing orders/interventions. Meets patient needs promptly. Provides for cultural and diverse needs of the patient when providing care
  • Completes the unit-specific competency requirements satisfactorily and within the established timeframe(s)
  • Performs processes involved in the delivery of age-appropriate patient care. Provides care appropriate to the patient population served as directed by the Registered Nurse or Provider
  • Acts as a preceptor in the orientation of new employees
  • May assume the role of team leader as assigned by the Practice Manager
  • Completes and demonstrates knowledge of mandatory programs/information. Information to be completed includes: Fire Safety; Disaster Plan/Utility Failure; Hazard Communication Standards (MSDS) sheets, if appropriate; Infection Control/Universal Precautions; Equipment Failures (Safety Medical Device Act); Security; Department s Office Manual; M. G. L. A. 112 Section 5F (Reports of Violation); M. G. L. A. 111 Section 70E (Patient Bill of Rights); As defined by Department/Specialty e. g.., BLS, Ergonomics , new equipment.
  • As a key member of the multi-disciplinary (Patient Centered Medical Home Team) or (medical team) the incumbent in the role plans for care collaboratively with the patient, his/her family or significant others, providers and staff, and any other external providers who treat the patient while ensuring the appropriate HIPPA guidelines are followed:
  • Applies nursing experience to make judgments on care plans that are prioritized based on the assessment of the physical, psychosocial, gender, age and cultural needs of the patient and ensures appropriate standards of care accordingly.
  • Triages emergency situations and initiates appropriate nursing orders/interventions.
  • Delegates patient care to other members of the healthcare team when appropriate.
  • Consistently documents all aspects of patient care and patient education
    • Complies with health and safety requirements and with regulatory agencies such as DPH, etc
    • Complies with established departmental policies, procedures, and objectives
    • Enhances professional growth and development through educational programs, seminars, etc
    • Attends a variety of meetings, conferences, and seminars as required or directed
    • Performs other similar and related duties as required or directed
    • Regular, reliable and predicable attendance is required


    • Graduate of an accredited program for Licensed Practical Nurses
    • Currently licensed as a LPN in the State of Massachusetts
    • Basic Life Support (BLS)
    • Three to five years previous LPN experience in an ambulatory setting with telephone triage is desirable
    • IV therapy and other department specific skills training required. Excellent interpersonal and communication skills

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