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RN- Navigator

Job Details

MA RN Required 2 years experience required

  • GENERAL DESCRIPTION:The Patient Nurse Navigator is a member of the inter-connected services established through the CHART 2 Grant to improve access to behavioral health care and reduce utilization of acute services by helping patients navigate the healthcare system and get timely care.

The Nurse Navigator is responsible for responding to patient needs, coordinating and managing patient appointments, scheduling, check-in and check-out. The Nurse Navigator serves as a lead resource and liaison between patients, family members, practitioners, and clinical and administrative staff throughout the health system. Nurse Navigators work with patients to identify their barriers to healthcare and connect them to the resources they may need such as financial assistance, counseling, language translation or transportation.

The Nurse Navigator is vital in providing proactive attention to patients to optimize their experience moving through their visit and promoting the continuum of care. The Nurse Navigator also serves as an early warning system in the management of service breakdowns and the related recovery process.

The Nurse Navigator expedites services to the extent possible when there are organizational challenges that may interfere with timely provision of care, and they educate patients on the services provided by Harrington Healthcare System.

  • WORK EXPERIENCE REQUIREMENTS:2 years in human services working with individuals with complex medical issues, mental health and/or substance abuse disorders.
  • EDUCATION REQUIREMENTS:Bachelors Degree from an accredited school of Nursing. Active license to practice as a Registered Nurse in the state of MA.


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