Patient Access Representative - Southbridge Urgent Care
Number of Job Openings Available:
1Date Posted:
October 30, 2023Department:
46086600 Southbridge Urgent CareShift:
Day/Evening (United States of America)Shift Length:
Variable shift lengthHours Per Week:
20Union Contract:
Non-UnionWeekend Rotation:
Every OtherJob
Summary:
Responsible for greeting and welcoming patients in person.
Provides a standard registration process by collecting demographic and financial data and enters information into electronic medical record.
Key Position Details:
Job Description:
Principle Responsibilities Greets and welcomes patient in person.
Collects demographic and insurance information.
Checks in or interviews patient to complete appropriate paperwork.
Directs patient to their appointment or procedure.
Documents any issues and resolutions in electronic medical record.
May assist in scheduling add-on appointments.
Verifies eligibility and benefits information for payers and interprets results.
Obtains cost information and explains information to patient if necessary.
Obtains signatures from patients as needed.
Collects co-pay or deductibles.
Determines patient need for financial counseling and offers to explain resources available.
May order supplies in designated work area.
Uses resources, tools and procedures to complete accounts in assigned work queues.
Assists patient in completion of request for information forms and submits to appropriate department.
May gather medical record information from all departments for collection and distribution.
May mentor new staff.
Other duties as assigned.
Job Requirements Must be 18 years of age with education and/or experience needed to meet required functional competencies as listed on the job description, and High school diploma or GED preferred 2 to 5 years of revenue cycle experience required and 2 to 5 years of customer service experience required and 0 to 2 years of general office experience required and 0 to 2 years of experience using computers including an electronic medical record, Microsoft Word, Excel and Outlook required Physical DemandsLight Work:
Lifting weight Up to 20 lbs.
occasionally, Up to 10 lbs.
frequently Recommended Skills Customer Service Finance Medical Records Microsoft Excel Microsoft Outlook Microsoft Word Estimated Salary: $20 to $28 per hour based on qualifications.
1Date Posted:
October 30, 2023Department:
46086600 Southbridge Urgent CareShift:
Day/Evening (United States of America)Shift Length:
Variable shift lengthHours Per Week:
20Union Contract:
Non-UnionWeekend Rotation:
Every OtherJob
Summary:
Responsible for greeting and welcoming patients in person.
Provides a standard registration process by collecting demographic and financial data and enters information into electronic medical record.
Key Position Details:
Job Description:
Principle Responsibilities Greets and welcomes patient in person.
Collects demographic and insurance information.
Checks in or interviews patient to complete appropriate paperwork.
Directs patient to their appointment or procedure.
Documents any issues and resolutions in electronic medical record.
May assist in scheduling add-on appointments.
Verifies eligibility and benefits information for payers and interprets results.
Obtains cost information and explains information to patient if necessary.
Obtains signatures from patients as needed.
Collects co-pay or deductibles.
Determines patient need for financial counseling and offers to explain resources available.
May order supplies in designated work area.
Uses resources, tools and procedures to complete accounts in assigned work queues.
Assists patient in completion of request for information forms and submits to appropriate department.
May gather medical record information from all departments for collection and distribution.
May mentor new staff.
Other duties as assigned.
Job Requirements Must be 18 years of age with education and/or experience needed to meet required functional competencies as listed on the job description, and High school diploma or GED preferred 2 to 5 years of revenue cycle experience required and 2 to 5 years of customer service experience required and 0 to 2 years of general office experience required and 0 to 2 years of experience using computers including an electronic medical record, Microsoft Word, Excel and Outlook required Physical DemandsLight Work:
Lifting weight Up to 20 lbs.
occasionally, Up to 10 lbs.
frequently Recommended Skills Customer Service Finance Medical Records Microsoft Excel Microsoft Outlook Microsoft Word Estimated Salary: $20 to $28 per hour based on qualifications.
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